Relate Counselling Hawkes Bay Ltd

Online Counselling * Personal * Relationship * Couples Counselling * Professional & Clinical Supervision * Napier, Hawke's Bay

Contact Us

Online Counselling Services:

COVID19 Response

All our services are available online.

Office Hours: 9.30 am – 4.30 pm by appointment only
Mailing address:
Relate Counselling Hawkes Bay Limited
31 Exeter Crescent
Pirimai,  Napier 4112

Email: Please use contact form below

Phone: 0275 125 302


Counselling Services available in Napier.

Important: Please read our T & C’s and the Cancellation/Non Attendance Policy before making a booking (bottom of page).

How to contact us:
Either txt or leave a voice message and we’ll get back to you as soon as
we can. We may be busy when you call so if we are unable to answer your call please leave a brief and clear message.

Most importantly please tell us your name and contact number and we’ll return your call – usually within 2hrs.

Alternatively email us your enquiry. 

Your Name & Contact Number (required)

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Couples Counselling  Updated 04/02/2019 (Prices may exclude GST)
Rate per hour $100.00
 Late Cancellation Fee  $45.00
Individual Counselling  
Rate per hour $100.00
 Late Cancellation Fee  $45.00
Professional Supervision $120.00 per hour
Mediation $150.00 per hour
Extras can include Travel Negotiable depending on distance
Employee Assist:  
3 sessions ($120.00 ps) $360.00
6 sessions ($110.00 ps) $660.00
Additional sessions after 6 $100.00 ps
Sensitive Claims No Surcharge
SKYPE SESSIONS Full Rate of Service Offered

Cancellation/Non Attendance Policy (A Social Justice Perspective)

Life happens and sometimes it is unavoidable to miss an appointment. We are always happy to reschedule an appointment if you can give us enough time. If you can’t make it to an appointment it is essential to let us know as soon as possible – preferably a minimum of 24 hrs notice. We are often very full and there are others who we can offer an appointment to – but only if we can give them enough time to organise it – otherwise it is a lost opportunity for everyone. Cancelling on the day or hours/minutes before an appointment does not allow anyone the opportunity to make other arrangements. Sometimes emergencies do happen and that is understandable.

Communication is key: We often send txt reminders the night before an appointment – this is not to be taken as asking for a confirmation of your appointment. If you know you are unable to attend an appointment contact us sooner than later and we can reschedule/cancel the appointment – please don’t leave it to the last minute or just not turn up. If you do not let us know, cancel on the day, or do not turn up we may charge a Late Cancellation/Non Attendance fee depending on the circumstances. The cost for a late cancellation/Non Attendance is on the cost schedule above.

We would like to thank you for your consideration of this small but important matter and we look forward to meeting with you soon.
Kind regards RELATE Counselling Hawkes Bay.